How do I claim a promotion?
To claim a promotion at Videoslots, log in to your account, navigate to the promotions section, select your desired offer, and follow the specific requirements such as making a minimum deposit or entering a promo code.
Can I use multiple promotions at once?
Generally, only one active bonus can be used at a time. Please complete the wagering requirements of your current bonus before activating a new one to ensure all winnings remain valid.
What are the wagering requirements?
Wagering requirements refer to the number of times you must play through a bonus amount before you can withdraw winnings. For example, a 20x requirement on a ₱100 bonus means you must wager ₱2,000.
How long are promotions valid?
The validity period varies by offer. Most deposit bonuses are valid for 7-30 days, while free spins might expire within 24-48 hours. Always check the 'Valid Until' tag on the promo card.
Which games qualify for promotion bonuses?
Most slot games contribute 100% toward wagering requirements. However, table games like Blackjack or Roulette may have lower contribution rates. Check the specific terms for the eligible game list.
How do I join the VIP program?
Our VIP program is merit-based. Regular players are automatically monitored by our loyalty team. Once you reach the required activity level, a personal VIP account manager will contact you with an exclusive invitation.
Are promotions available on mobile?
Yes! All Videoslots promotions are fully accessible via our mobile app and mobile browser version. You can register, deposit, and claim bonuses seamlessly on any device.
How is cashback calculated?
Weekly cashback is calculated as a percentage of your net losses (total bets minus total wins) over a 7-day period. This is credited back to your account as playable balance or real cash.